SRAM is working with the U.S. Consumer Product Safety Commission to announce a voluntary product recall of SRAM 10 speed chain PowerLock connector links. SRAM has determined there is a potential for the PowerLock connector link outer plate to fail.
This presents a safety issue. As a result SRAM is retrieving and replacing all affected SRAM 10 speed chain PowerLock connector links from the marketplace.
SRAM is asking consumers owning one of these products to stop riding immediately and return their chains to any SRAM dealer for verification of the product date stamp and to obtain a free replacement PowerLock.
- SRAM 8 speed chains and PowerLinks are NOT affected.
- SRAM 9 speed chains and PowerLinks are NOT affected.
- SRAM 10 speed chains are NOT affected.
- ONLY 10 speed PowerLock connector links are affected.
PowerLock connector links date-stamped with letters M and N must be removed and replaced with new PowerLock connector links date-stamped with letters other than M and N.
If you believe you may have this chain on your bike, bring it by any one of our 4 Rock N Road locations to obtain a replacement.
